Frequently Asked Questions

AltLLM is a tiered, crypto-specialized AI infrastructure with a proprietary Knowledge Layer. It provides crypto-specific insights through MCP tools and offers access to multiple AI models through a single OpenAI-compatible API.

1. Sign up at the AltLLM Portal using Google OAuth. 2. Add credits to your account via Stripe. 3. Create an API key from the API Keys page. 4. Use the API key with our OpenAI-compatible endpoint at https://api.altllm.ai/v1

AltLLM offers 2 Personal-track tiers — altllm-standard (balanced daily use) and altllm-basic (high reasoning) — plus the Business category with the Flex tier for token-based access to frontier models (GPT-5.6 Sol and Gemini 3.6 Flash). Text chat models include automatic access to crypto intelligence tools.

AltLLM offers subscription tiers (Free, Basic, Pro, Power) with monthly credits included. Usage is deducted from your credit balance based on the model tier you use, priced per 1M tokens. You can also top up additional credits anytime from the Billing page.

Basic (default): $5.00 / $30.00; $0.50 cached input. Standard: $2.00 / $9.00; $0.20 cached input. GPT-5.6 Sol (Flex): $6.00 / $36.00; $0.60 cached input; $7.50 cache write; >272K input: $12.00 / $54.00 for the whole request; $1.20 cached input; $15.00 cache write; OpenAI retains abuse-monitoring logs that may contain prompts and responses for up to 30 days by default, and may retain them longer when required by law or reasonably necessary to protect its services or third parties from harm. Gemini 3.6 Flash Native (Flex): $1.80 / $9.00; $0.18 cached input.

Credits included with paid subscription plans renew each billing cycle. Unused credits do not roll over to the next cycle. Top-up credits remain available until used.

Unused credits can be refunded within 24 hours of purchase. Contact support for refund requests.

Yes! You can enable auto-recharge in the Billing section to automatically top up your balance when it falls below a threshold.

Yes! AltLLM provides a fully OpenAI-compatible API. You can use the official OpenAI SDKs by changing the base_url to https://api.altllm.ai/v1 and using your AltLLM API key.

POST /v1/chat/completions - Chat completions (streaming and non-streaming). GET /v1/models - List available models. GET /health - Health check endpoint.

Eligible catalogue-model requests can receive query-selected crypto MCP tools such as get_token_price and get_project_alpha. Native/Flex models bypass built-in injection, and caller-supplied tools take precedence.

Default rate limits are 60 requests per minute and 100,000 tokens per minute. Higher limits are available for enterprise customers.

Yes! Set stream: true in your request to receive Server-Sent Events (SSE) for real-time token streaming.

AltLLM includes built-in crypto MCP tools across its available servers, including live prices, project research, tokenomics, team data, DeFi calculators, gas data, and gateway search where configured. The exact selected tool set depends on the request and model.

The database includes 103 crypto projects across 8 categories: Layer 1, Layer 2, DeFi, Gaming, Infrastructure, Privacy, Meme, and Stablecoins.

Yes! Token prices are fetched from CoinGecko with a 60-second cache for performance. The AI will display the price along with 24-hour change percentage.

Go to the API Keys page in the portal, click 'Create new key', give it a name, and copy the key. The full key is only shown once, so save it securely.

Yes! You can create multiple API keys with different names to track usage across different applications or environments.

Contact support to request account deletion. All data including API keys, usage history, and billing information will be permanently removed.

Yes. API keys are hashed with bcrypt before storage, and all communication uses HTTPS. By default, AltLLM does not retain prompts or completions after a request; optional support or audit workflows may retain content only when explicitly enabled. The unavailable Fable route would require Google Cloud to retain prompts and responses for up to 30 days and share them with Anthropic for abuse monitoring if it is re-enabled. OpenAI retains abuse-monitoring logs that may contain GPT-5.6 Sol prompts and responses for up to 30 days by default, and may retain them longer when required by law or reasonably necessary to protect its services or third parties from harm. See our Privacy Policy for details.